Double-click on Biometric devices to expand this section. Press the Win+ X keys and choose Device Manager. Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11.Īfter your computer restarts, check if Windows Hello is working. Now click on Set up and follow the on-screen instructions to set up new facial and fingerprint recognition, as the case may be. Choose the one throwing errors (we selected Fingerprint recognition), and click on Remove. Now locate Facial recognition and Fingerprint recognition. Press the Win + I key combination to open Settings and go to Accounts from the left tab. Reset the facial recognition and fingerprint options What can I do if I see the Windows Hello Something went wrong error on Windows 11? 1. Now that you know all about the problem and how to turn on Windows Hello, let’s find out what to do when it’s not working in Windows 11. You can now turn on Windows Hello and set the biometrics or pin. Click on the Sign-in options on the right. Press Windows + I to open Settings and select Accounts from the left. For instance, there should be ambient light for facial recognition to work. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. 
A required device is unavailable: For the biometrics to work, you need relevant devices connected to the computer.Old drivers for imaging and biometric devices: If the drivers for the devices you need, such as fingerprint sensors, webcams, and iris scanners, are old and outdated, Windows Hello won’t run.However, it is possible that you or an application disabled this option, and that’s the leading underlying cause behind Windows Hello not working. PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello.Here are the most common causes for Windows Hello to stop working: Dealing with this issue as soon as it occurs will ensure that no time is wasted for every startup.Īlthough the leading cause for your Windows Hello not working is update issues, other possible reasons exist.
Most Windows 11 errors are associated with different underlying causes the same goes for Windows Hello. Home › Windows 11 › How To › Windows Hello Not Working on Windows 11? Try These 3 Methods
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